Privacy Policy

Slater Plumbing & Mechanical (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and safeguard information submitted through our website or during communication with our company, including text messages.

We collect information that you provide directly, such as your name, phone number, email address, service address, and details related to service requests. When you use our website, certain information may be automatically collected, including your IP address, browser type, device identifiers, and visit timestamps. When you contact us by text message or enroll in SMS communication, we also collect your mobile number, message content, and communication history.

We use this information to provide and manage plumbing and mechanical services, respond to inquiries, handle scheduling and service updates, send important notifications, and improve our operations. Your information may also be used to support internal recordkeeping and compliance requirements.

We do not sell or rent your information. We may share information with service providers who assist us with scheduling, messaging, and technical support, as well as legal or regulatory authorities when required. Any partner handling your data is required to keep it secure and use it only for the services they provide on our behalf.

When you provide your phone number to us—whether verbally during a call, by texting us directly, or through a website form—you consent to receive SMS messages related to service scheduling, updates, confirmations, and customer support. Message frequency varies depending on your service needs. Message and data rates may apply. You can opt out anytime by replying STOP. Reply HELP for help. Consent is not required to receive service.

You may request to opt out of SMS communications, access the information we have, make corrections, or request deletion by contacting our office at the information provided below.

We take reasonable measures to protect your information using physical, technical, and administrative safeguards. While we work to protect your data, no transmission or storage system is completely secure.

All website contact forms include a required checkbox confirming that the user agrees to be contacted by phone or SMS and a link to this Privacy Policy.

We may update this Privacy Policy periodically, and any changes will be reflected with an updated date at the top of this page.

For questions about this policy or your personal information, contact Slater Plumbing & Mechanical at your preferred company email, phone number, or mailing address.